Order Processing Time
Once your order is received, we begin creating your piece right away. Our average fulfillment time is 1–3 business days. This ensures you receive the highest quality personalized jewelry.
When your order ships, you will receive a shipping confirmation email with your tracking number.

Changes After Ordering
Entered the wrong address or realized you made a customization mistake? No worries — we can update your order as long as it has not shipped yet.
Once your package has been sent, we are unable to make any changes.

Shipping Time
You can track your order here.

Customs, Duties & Taxes
Your order may be shipped from outside your destination country.bPlease note: We do not collect VAT, GST, customs duties, or import taxes. Any fees charged during or after shipping (customs duties, VAT, GST, tariffs, import taxes) are the customer’s responsibility.
If applicable, your local postal or courier service may request these fees from you during delivery, along with any handling or clearance costs. These additional fees vary by country and cannot be estimated or controlled by EverMoi.